Privacy Policy
Last updated: January 15, 2026
Introduction
Step Up Talk Foundation ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Please read this privacy policy carefully. By using our website, you consent to the practices described in this policy.
Information We Collect
Information You Provide
We may collect information you voluntarily provide, including:
- Donation Information: Name, email address, billing address, and payment information when you make a donation. Payment processing is handled securely by Stripe.
- Referral Information: Name, email address, and information about the person being referred when submitted by local referrers.
- Contact Forms: Name, email address, and message content when you contact us.
Automatically Collected Information
When you visit our website, we may automatically collect:
- Browser type and version
- Operating system
- Pages visited and time spent
- Referring website
- IP address (anonymized where possible)
How We Use Your Information
We use the information we collect to:
- Process donations and send receipts
- Respond to inquiries and contact requests
- Connect referred individuals with therapists willing to participate
- Improve our website and services
- Comply with legal obligations
- Send updates about our organization (with your consent)
Information We Do NOT Collect
Step Up Talk does not collect:
- Protected Health Information (PHI)
- Mental health records or therapy notes
- Medical history or diagnoses
- Information about therapy sessions
- Insurance information
We are not a healthcare provider and do not collect any clinical or medical data.
Information Sharing
We do not sell, trade, or rent your personal information. We may share information with:
- Service Providers: Third parties who help us operate our website and process donations (e.g., Stripe for payment processing).
- Legal Requirements: When required by law or to protect our rights.
Data Security
We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
Payment information is processed securely by Stripe and is never stored on our servers.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Opt out of marketing communications
To exercise these rights, please contact us at privacy@stepuptalk.com.
Cookies
We may use cookies and similar technologies to improve your experience on our website. You can control cookies through your browser settings.
Children's Privacy
Our website is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
Contact Us
If you have questions about this Privacy Policy, please contact us at:
Email: privacy@stepuptalk.com